Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
The notes provided gives reassurances
on April 9, 2019
Posted by: Krafty
from Atlanta
I bought the software early to save costs. I am glad I did.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
User friendly
on April 9, 2019
Posted by: Olana50
from Pensacola, Florida
So easy to use. I've done my taxes using the H&R Block program for many years. It's the easiest program to use and I can save it as I go and print off my return every year for my file. If I misplaced a return I just go to my computer and get another copy. Thanks H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Missing Forms I Needed
on April 9, 2019
Posted by: Jeff39
from Indio, CA
Wouldn't allow me to enter data on Needed forms, eg Schedule D
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Schedule K-1 is very hard to deal with!
on April 9, 2019
Posted by: BobOnTampaBay
from Florida
Handling schedule K-1 that report certain ETFs is difficult to enter...you have to make a lot of guesses, search for info and manually enter into forms. The software should ask for the items on the K-1 "1099", and the program should do the rest. I've used H&R Block tax software for year and like it, BUT please fix the K-1 problem.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 8, 2019
Posted by: FWS3160
from 98110
I have used HR Block tax software for many years. Would use nothing else!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Sloppy this year.
on April 8, 2019
Posted by: pm is nickname
from Maryland
New tax law, new rules, new forms. Need more guidance. Examples:
1. NIIT - if you don't fit into the simplest group, there is no advice where in the program to go to get the deductions I was eligible for. In fact the simple form would have sufficed, if HRBlock had prefilled the boxes that come from elsewhere. It should indicate in the Help screen for that part of the interview where the rest of the info should be entered.
2. QBI - boxes were not prefilled. Ultimately it didn't matter, but if the boxes had been filled in that would have been obvious and saved me a lot of time.
3. Maryland return has a box that should be checked if investment income is more than a certain amount. It is, and HRBlock knows it (from the federal return). But the box was not checked.
4. A lot of the "comes from" entries don't show where info comes from.
1. NIIT - if you don't fit into the simplest group, there is no advice where in the program to go to get the deductions I was eligible for. In fact the simple form would have sufficed, if HRBlock had prefilled the boxes that come from elsewhere. It should indicate in the Help screen for that part of the interview where the rest of the info should be entered.
2. QBI - boxes were not prefilled. Ultimately it didn't matter, but if the boxes had been filled in that would have been obvious and saved me a lot of time.
3. Maryland return has a box that should be checked if investment income is more than a certain amount. It is, and HRBlock knows it (from the federal return). But the box was not checked.
4. A lot of the "comes from" entries don't show where info comes from.
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
cant get back into my file
on April 8, 2019
Posted by: ed belluso
from california
i have been with h&r block for several years... but this year 2019 is a big joke.. i cant get back into the program to see my files... cant find on my computer...very very dissappointed...
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Works like it should
on April 8, 2019
Posted by: mylilfren
from TX
Program works fine, but every time there is an update to the tax code, the program reboots the entire computer. This shouldn't happen, is just poor software deployment.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock