Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Artie1
from Florida
Verified Purchase:Yes
I've used H & R Block software for my income tax for several years and am happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeb81
from Bellaire, TX
Verified Purchase:Yes
I have used H&R Block Software for years. It is easy to understand even for us seniors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software allowed me to complete my frderal tax forms and send them electronically so I got my refund in record time. Very easy to use and takes you through the steps inputing your data then checks for errors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from chicago
Verified Purchase:Yes
I've been using their products for years, even before they changed the name of the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
My fourth year using this product and it's accurate and easy to use and with electronic filing your returns come quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Verdomme
Verified Purchase:Yes
Somehow, I missed the importance of entering my checking account. I overpaid my quarterly payment. The IRS is mailing it to me. I have not seen the check yet.
Also I could not access my ID.me. Forgot my password. Now I have to send it quarterly. Not your fault.
Next time I could use something on Inheritance taxes.
Also I could not access my ID.me. Forgot my password. Now I have to send it quarterly. Not your fault.
Next time I could use something on Inheritance taxes.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SamXYZ
Verified Purchase:Yes
I am glad that my return was accepted by the IRS and processed very fast. But program had a couple of glitches. First, it used information from the previous year to fill W2 forms instead of 1099R. Then I realized this error, had to return and fill 1099R manually. The second confusion was about IRA mandatory withdrawal. I took a double minimal withdrawal, which made the IRS happy, but program assumed that it was a penalty. Not too smart.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Kaz1986
from Tokyo
Verified Purchase:Yes
I have been using H&R Block Basic for the last twelve years and I am satisfied with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock