Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,345 Reviews)
Rating breakdown 13,345 reviews
5 Stars
9,774
4 Stars
2,013
3 Stars
680
2 Stars
339
1 Star
539
89%of customers recommend this product.
(
5,467 out of
6,117)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: LJSJr
Verified Purchase:Yes
I purchased the Federal return. It was easy to navigate. I submitted my return on-line and received my return via direct deposit just two weeks later.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Johnstown PA
Verified Purchase:Yes
Have used this software 10 or more years. It’s always easy and seamless and I always complete in February and have my refund promptly!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Bought it last fall. If I got a code for the free tax form submissions, I lost it. Finally received another code. Maybe will just buy the box from now on. Otherwise, your product is great.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I've been using Tax Cut for decades. I am familiar with it and find it to be very helpful.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DLBTx
Verified Purchase:Yes
The only issue I had with your tax software was the incorrect prior years AGI amount it pulled from the 2024 return I filed with the IRS.
This resulted in the IRS rejecting my 2025 return.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kissimmee, Fl
Verified Purchase:Yes
I have used this for many years and it makes my filing organized and simple.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It's not set up for mandatory IRA disbursements needs work.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BeckiW
from Oregon
Verified Purchase:Yes
I get this every year and I've never been let down!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock