Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
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Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Do taxes with H&R Block
on January 29, 2020
Posted by: Anonymous
from Washington dc
Verified Purchase:Yes
H&R Block takes the drudge out of filing your taxes. It’s quick, easy and uncomplicated. Gives you just enough guidance and doesn’t over complicate the process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs work
on January 29, 2020
Posted by: tsnorton
from Griffin ga
Purchased today and nothing but aggravation. Took forever to install then got to where I could purchase the state and got charged twice and never got the download for state
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Updates
on January 29, 2020
Posted by: teweit
from Bowie,MD
My return was rejected because it said I needed to download and install the update for the Federal program. There was no update available!!!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worth the $. Don't waste it on any other.
on January 28, 2020
Posted by: Joey2024
from Alliance, OH
Verified Purchase:Yes
Very easy to use and a much better investment than TurboTax which I had been using for many years.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Getting Better
on January 28, 2020
Posted by: Anonymous
Verified Purchase:Yes
Getting better each year. With the exception of the "Cloud Version" a couple of years ago, I have been totally pleased.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Status
on January 28, 2020
Posted by: CourtneyF
from Rochester, Wa.
Verified Purchase:Yes
The software is easy to use to file taxes. Sadly, every time I click check status it says there is an error now and it won’t update. I still haven’t gotten notification if my taxes were accepted yet and it’s almost been 48 hours. So I’m a little frustrated at the current time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not the best
on January 28, 2020
Posted by: Dgval
from Olympia wa
Verified Purchase:Yes
Program will not allow me to submit online. Gives me refusal codes that dont show on the irs website. Tells me to print it iut and send it in by mail!
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
fantastic!!!
on January 28, 2020
Posted by: rdsam
from Texas
Have been using HR Block for many years both for business and personnal. It does all the work for us and is easy to use. Wouldnt use any other tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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