Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Mort2000
from Alaska
Verified Purchase:Yes
I have been using H&R Block software for many years. It is user friendly and easy to use. I plan to continue using it for the future.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Software not final-waiting for update to e-file
on March 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’ve used HRB software for several years, but this year I’m frustrated that while all the forms are finalized, I still get a warning of an issue that requires an update. I’m unable to e-file my return for the past 3 weeks as a result.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&RB software for many years and have always been very satisfied. Software easy to use and filing is as easy as 1,2,3.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grrrr8
Verified Purchase:Yes
I have purchased and utilized the Basic Federal software for years, it has proven itself over time! It has made tax preparation easy and typically to a good result!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris U
from Montgomery , TX
Verified Purchase:Yes
I filed electronically on Feb 1. IRS accepted file that day. Since then I have found that they are holding processing my file for an Accuracy Review. Could take 6 more months. Absolutely ridiculous!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ronjo
from Davenport FL
Verified Purchase:Yes
It makes it much easier for this old guy to do my taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
Was basically fairly simple to follow the instructions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Betty 80
from TX
Verified Purchase:Yes
It took me just a little while to figure it out. I'm glad I purchased this program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock