Relatively easy to use. I did have a problem with my federal retirement income and the simplified general rule as I have already received full credit for my prior deductions. Got it figured out and completed and filed the return successfully. Due to the new tax law I was not able to claim deductions so cannot comment on how that would have went.
My tax returns are not complicated. I've been using H&R Block tax software for years and the program guides me right through the paperwork process. I really like the way the software uses previous years return data to fill in the blanks in current filings. The five free e-filings allow me to do my children's returns for them. Makes me a hero!
Pros: Easy to prepare, Easy to import documents, Fast
I used the PDF import of my W2. It said it was successful, but it was not. Fortunately the review caught all the mistakes. I ended up delete the imported version and enter all information manually. I would not recommend using that feature.
Easy to use. The best feature to me is the audit risk review after all the information is recorded. It catches errors and allows foe easy e-filing. I have used this product for over ten years. It imports the information from the prior year to help you get started.