Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Melbourne, Florida
Verified Purchase:Yes
On your income section when imputing information from a 1099-R you ask for a Payer's Federal ID #. On both my 1099-R forms it is listed as Payer-s TIN. I had to research to be sure this was the same thing. I think you could at least add the the term TIN in brackets to the payer-s Federal block. This was the same last year so the problem is not new.
Pros: Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Loaf
from Florida
Verified Purchase:Yes
Easy to use, multiple uses, support always there, imports prior year application information, keeps you updated on status.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Can't be beat,the
on February 14, 2020
Posted by: Lem79
from Tennessee
Use HR Block every year, It's the best.So easy a cave man can use it.I
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Niceville, FL
Verified Purchase:Yes
I have been using the H&R Block software that I purchase and download for over 20 years. It has proven to be perfect every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mr Tom C
from New Jersey
Verified Purchase:Yes
Takes the guess words out of providing the required information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Almost perfect!
on February 14, 2020
Posted by: misscaw
from Lakewood, WA
The one thing that would make this product even better is a magnifying glass. Some of the information was too small for my old eyes to see. I tried increasing the font size on my computer but that forced to drag the screen back and forth. I had my daughter read the screens to me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: C Hall
Verified Purchase:Yes
Easy program to use, and if problems able to get a live person on the phone.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
This Year It Sucks
on February 14, 2020
Posted by: Gunfighter1898
from Oregon
Purchased and installed the program from disc. Prepared three returns. Submitted all three returns fed/state electronically. First two returns accepted in a couple hours. The third return stayed pending for 11 days. Trying to reach H&R support was a nightmare. Finally got through on fifth attempt. The problem was in H&R's software. Had to wait four more days for a scheduled update. Refiled electronically fed/state--was charged AGAIN for e-file. Going to look at other options for next near.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock