Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Ice Cream Card
from Hanover, Pa
Verified Purchase:Yes
Long-time customer, received the recommendation from family, continue to recommend it to other family
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on February 24, 2020
Posted by: FayeG
from Reno, NV
Very easy to use. I recommend this to anyone who is interested in a tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic easy
on February 24, 2020
Posted by: GaryRO
from Brazoria, Texas
Have used this product for several years. You make it very easy to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RickD69
Verified Purchase:Yes
Software has not changed much in years, and it should. It does not allow edit undo, and explanations that really help understand what a choice does to your return, especially around rarely used or new areas. Importing investments is difficult and will double import data if run a second time. Then you have to review every sell of stock, etc; which means to compare to paper and confirm the data. Why import? My wife has account in her name and my name, and I have accounts in my name and joint. So when imported the joint account is doubled up and you have to find and delete everyone transaction. Instead, I don't import her accounts and manually enter her separate account data. Need to filter accounts. Also noticed it used the wrong account number for IRS form but it was optional anyway. Navigation between areas of the return is okay, but when I go back to double check something, I can't jump back to where I left off.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Jon56
from TX
Verified Purchase:Yes
H & R Block Basic tax software for 2019 tax year, like its three previous versions, was a snap for our basic situation. Easy, fast, and clear throughout a very user-friendly step-by-step process that is smooth and easy to navigate without ever being left wondering if I was off track or getting lost. The check for accuracy at the end was the same way, and automatically took me to where I needed to directly input some clarifying numbers. It clearly explained why the additional numbers were needed and, after acknowledging the issue had been corrected, returned me right back to the step where I had been near the conclusion and electronic signing of the return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
USE CAUTION if preparing your own CT return
on February 23, 2020
Posted by: Martin R
from Manchester, CT
Verified Purchase:Yes
The SOCIAL SECURITY INCOME WORKSHEET does not conform to the official IRS worksheet in Publication 915. This may result in an over payment of Connecticut Income Tax, as Lines A, C, and D of the CT Social Security Benefit Worksheet are reduced when the CT instructions are followed using the H&R Block worksheet.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Program
on February 23, 2020
Posted by: Element115
from Farmingdale, NY
It's such a pleasure for them to be asking you what you have to put into the return and then doing all the calculating for you and never making a mistake. Can't imagine ever going back to doing my return by hand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Eliatha
from El Paso, Tx.
Verified Purchase:Yes
Very easy to use. It guides you through the whole process in a secure and understandable way
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock