Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: nalga
from DALLAS
Verified Purchase:Yes
I have used H&R for several years now and I found that this year was the easiest to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from The Colony, TX
Verified Purchase:Yes
I have used H&R Block's products for the last 6 years and have been very satisfied with the returns I have received and the knowledge that they have my back if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Two problems this year
on March 22, 2026
Posted by: SRQBob
from Sarasota, FL
I have successfully used your tax software for several years with great satisfaction.
This year I had a printing problem for a second page of stock transactions which you fixed with a last minute update. The other problem was with form 1116 and the inability to enter "RIC" on line 1 to designate the "Country" for Foreign Taxes paid by 3 mutual funds I own. The country entry came back as Serbia when I entered RIC. I have had this problem in previous years too. My return was 'accepted' by the IRS this year and I am awaiting my refund.
This year I had a printing problem for a second page of stock transactions which you fixed with a last minute update. The other problem was with form 1116 and the inability to enter "RIC" on line 1 to designate the "Country" for Foreign Taxes paid by 3 mutual funds I own. The country entry came back as Serbia when I entered RIC. I have had this problem in previous years too. My return was 'accepted' by the IRS this year and I am awaiting my refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ron85
Verified Purchase:Yes
Been using it for years and couldn't be happier with the product.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Military Retired 25
from Texas
Verified Purchase:Yes
Bought as I always did for my taxes, Software good overall. Gets job done. However, when it comes to my retirement from military service 1099R, with me still working over 65 and not yet retired fully, I have to play with the questions, answer them as asked, go back delete and try again, or it applies a disbursement penalty that is not needed. Took me about 30 minutes to get it right. Overall, good program, will probably by again next year..
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lalo79
from Texas
Verified Purchase:Yes
The software is very easy to use, and self guiding. I am am confidant I received my maximum refund.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Papa Fox
Verified Purchase:Yes
I bought this before calendar year ended. It appears to be a solid and reliable product.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used HR Block for years. It just seems to get better and better. I definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock