Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
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Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Very helpful software
on February 25, 2020
Posted by: PJ5522
from Ocala fl
The interaction with prior years returns makes this the top choice
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Very clunky program
on February 25, 2020
Posted by: davidjs
from DC
Been using them for years, and I'm pretty much stuck with their software, but they haven't made any improvements at all in user interface. It's a clumsy program that gets the job done, but should really be much more user-friendly. Their state programs are particularly weak.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Very clunky program
on February 25, 2020
Posted by: davidjs
from DC
Been using them for years, and I'm pretty much stuck with their software, but they haven't made any improvements at all in user interface. It's a clumsy program that gets the job done, but should really be much more user-friendly. Their state programs are particularly weak.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The best program for me and my friends
on February 25, 2020
Posted by: Ccs21
from McGregor,texas
Verified Purchase:Yes
Have used this program for as long as I've used a computer have had no problems as long as I enter all my data correctly and I would recommend it to everyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax preparation program!!
on February 25, 2020
Posted by: BEAUDREAUX
Verified Purchase:Yes
I use H&R Block Basic every year to file my Federal taxes. The program is intuitive and easy to use, and I have never had any issues. The program imports your data from previous years, allows you to e-file, and points out things you might have missed. It is truly painless using this program to file your taxes. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Forms 5498 Problem
on February 25, 2020
Posted by: The Crow
from Terrell, Tx
Verified Purchase:Yes
The 5498's are hard to determine and cause issues with entry. The questions and explanations don't help. Stick to the boxes and information on the forms. The average person doesn't understand the form. Also the software auto populates a prior year amount which calculates a tax you don't owe. Fix the form or the sotfware.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Software!
on February 24, 2020
Posted by: Dan0001
from Dallas, TX
Verified Purchase:Yes
I've used the H&R Block tax software since the 1997 tax year. The wife & I have a very simple, straightforward return, and we've never had any issues with the accuracy of our returns over the years, nor have we ever been audited. I'd recommended H&R's software to anyone. It's simple and intuitive to use, yet thorough in making sure you don't leave anything out or any money owed you behind!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used With Confidents for Over 35 Years
on February 24, 2020
Posted by: Another Satisfied Client
from Washington State
Verified Purchase:Yes
Have used this program on a Compac luggable since it was called PCTaxCut (early 80's) and have never had an issue with it. Very straight forward step by step procedure to get the needed information into the 1040 and associated schedules and needed forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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