I have used the H&R Block software for close to 20 years and have owned rental property, businesses and investments. It has always served me well, and I will continue to use it.
I have been using H&R block for 15 years. It is easy to use and I have never had filing returned or questioned by the IRS. Now I am using the the Basic Tax Software package, it will handle everything needed for my Savings interest, IRA distributions, and retirement income.
I've used this software for many years, because it was easy to use and I can retrieve all my info from the previous year so I don't have to enter it each time. I don't have internet where I live so the fact that I needed it just to install the program was a big inconvenience to me. I had to go somewhere to use wifi and attempt to install but then I found that I could no longer use it on my current laptop. I purchased a new laptop and borrowed wifi again and finally got it installed. Because all my info was on my old laptop, I couldn't retrieve it so I had to put all my info in the program again. During the process of doing my taxes I had a question and when I clicked on the help button it said I needed internet, which I didn't need in previous years. Anyway There's other tax software out there so I will be shopping around for something different next year.
Very easy to use and more affordable than turbo tax. I think with the standard deduction HRBlock needs to make it even more affordable or people may just go back to paper filing or use other alternatives. I know I will be making those considerations next year.