i have used h & r block in the past. this version is better & easier to understand and very comprehensive in the questions needed to perform a proper tax preparation. having used other software as well (turbo-tax), h & r block is easier to use, operates at a higher level, & is more competitively priced than other products.
Pros: Easy to prepare, Easy to import documents, Fast
I have used HR Block software for several years with no trouble efiling. This year is the exception. When I went to check accuracy of 2018 AGI it was in fact correct. So I have efiled a second time with same information. So far no response on second efile. Tried to contact IRS by phone but not currently available.
The program is not what it use to be, some features have been taken out I have bought this program for years and years. I had to pay this year and was going to be charged if I payed by credit card (sent check instead)
It is very easy to use. You do not need to be a tax professional because it prompts you for the information by asking questions. Also, Depending on your answer then the software will take you down the correct path to complete your return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast