Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: harry 324
from Sugar Land, Texas
Verified Purchase:Yes
Good software. I have had a complaint ever since I started using this software: The lists of dividend and interest payers can not be alphabetize by the program but must be done manually. I have brought this issue several time but nothing has changed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but lacking one element I needed help on
on April 7, 2020
Posted by: GAH1948
from Dallas, TX
My lump sum SSA distribution was no fully addressed by the software requiring me to spend several hours attempting to calculate an entry based on IRS pub 915. The input that I used to complete that form was taken from both 2018 and 2019 tax returns, both calculated with TaxCut software.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BigSteveM61
from Las Vegas, NV
Verified Purchase:Yes
Very easy to install and navigate. H&R Block software is so easy to use it makes doing taxes fun. (well not really but it does make it bearable)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: REM IMM
from FL
Verified Purchase:Yes
Easy to set up and use. So many improvements over the years make it very user friendly with options for filing returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good
on April 6, 2020
Posted by: PWB 1
from Hudson, Fl.
I gave it four stars because it didn't prompt me to total my capital improvements in a taxable property I sold (a vacation home). It just asked for the cost basis. I know that would include capital improvements I made over the 40 years that I owned the place, so I was OK, but someone who didn't know to do that might've simply entered the original purchase price and thus over paid.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Glitches
on April 6, 2020
Posted by: Theroux
from Mass
As everyone knows, tax software is amazing. I have been using it for as long as i can remember. But there were a couple snags which ruined the experience. One was when i was told AFTER SUBMITTING ABSOLUTELY EVERYTHING, and saw the return being sent, that i needed to update the software "before e-filing can be completed" Sounds easy right? Well what if you are using your employer-provided laptop, and an administrator has to authorize all software updates. That set me back, caused me to re-enter my credit card info more than once.
Then in the return itself there was a glitch in calculating my possible underpayment penalty. I had to pay for a human to tell me to just delete form 2210 and let the IRS figure it out. Annoying
Then in the return itself there was a glitch in calculating my possible underpayment penalty. I had to pay for a human to tell me to just delete form 2210 and let the IRS figure it out. Annoying
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Naed
from TX
Verified Purchase:Yes
Been using this product for many years. It just keeps getting better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: heykay
from FL
Verified Purchase:Yes
HRB Basic is comprehensive and easy to use. The last couple of years it has been accepted by IRS in less than 10 minutes of submittal.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock