Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
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Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easiest program to file your taxes
on April 13, 2020
Posted by: mrugs
from Grand Island,FL
Verified Purchase:Yes
This is easy to use and very accurate results. I have used this program now for several years. Last update included the add your bank info for the stimulus check from the federal government. The electronic filing was easy to use and make a copy for your files.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A Tax Beginner’s Best Friend
on April 13, 2020
Posted by: EricaTheZeta
from Warner Robins, GA
Verified Purchase:Yes
It was a great program for a beginner like me. It directed me step by step. I just needed my 2019 paperwork along with 2018 tax return and identification.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ease of Use
on April 13, 2020
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Having used H&R Block in past years, I found this year's less helpful and easy to use. Was baffled as to why. For example, the roll over of last year's data into this year's form was a challenge. I even had to re-enter every charitable donation, entry by entry.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Same as previous year
on April 13, 2020
Posted by: HikinMike
from Sierra Neveda, Calif
Great except for the new laws concerning paying Alimony. I missed the Pre-2019 check-box the first time through. It could have been better laid out.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate and Easy
on April 13, 2020
Posted by: EG in Texas
from TX
Verified Purchase:Yes
Picks up last years numbers and carryovers plus prompted guidance makes it easy and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked well for our needs
on April 13, 2020
Posted by: JMD20
I had to replace my old computer because Windows 7 support ended. I saved my previous returns from 2011 through 2018 on my old computer. I also kept a hard copy of each, but wanted to have a soft copy. The program would not allow me to back them up on a flash drive. When I went into my old computer to retrieve my old returns, they were all deleted. These were not deleted by me, or my wife, the only people to use that computer.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked well for our needs
on April 13, 2020
Posted by: JMD20
I had to replace my old computer because Windows 7 support ended. I saved my previous returns from 2011 through 2018 on my old computer. I also kept a hard copy of each, but wanted to have a soft copy. The program would not allow me to back them up on a flash drive. When I went into my old computer to retrieve my old returns, they were all deleted. These were not deleted by me, or my wife, the only people to use that computer.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fix to confirming Sales/Proceeds of stocks
on April 13, 2020
Posted by: MarkBesse
from Garland Tx
Verified Purchase:Yes
There is one major problem, when importing Stocks/funds from my financial group, it has about 200 entries. Every time I CONFIRM entry, I go back to my list but it starts back at the beginning rather than going to the last entry I confirmed. This makes it much more time-consuming to confirm each entry by paging through again to find the next one. Should be an easy software change.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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