Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
The federal part of the software works well. However I have still not been able to print the estimated tax forms. The state software is way over priced. Both the software and the e-file cost.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I've used the H&R software for over twenty years and won't use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you so much for the wonderful review. We’re glad to hear the H&R Block software is truly tried and true for you. Using it for over twenty years and choosing not to use anything else means a lot to us. Thanks again for sharing your experience!
Written by a customer while visiting HRBlock
Posted by: Davnlin
Verified Purchase:Yes
I've been using H&R Block (aka TaxCut) for over 15 years and have been totally satisfied. It quickly imports the data from the previous year, and it steps through the various forms in a clear and orderly manner. Electronic filing is a breeze.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: TEC99
from Powell, Ohio
Verified Purchase:Yes
I'm been using H&R Block for many years and it'd alway been accurate and thorough.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Federal was great, will use again. State not so much. State return was not only expensive but when compared to the state's free site, the tax amount owed was more. So all in all not a great product and will not waste my money again.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Slidemfar
from Elk, WA
Verified Purchase:Yes
I have used this program for over 10 years, the ease of use and accuracy is unbelievable!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hartford, Connecticut
Verified Purchase:Yes
I have been using this software for many years, dating back to when it was called TaxCut. I have never had any issues using this software while completing my taxes and it is very easy to use. I have never been audited since I used this software. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Dear John, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on March 25, 2026
Posted by: Denny2021
from Palm Harbor, FL
I have been a customer since 2021. I have been impressed every year with how easy it is to use. I look forward to use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock