Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
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Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
1 out of 5
1
Frustrated Filing
on February 4, 2022
Posted by: Nick0502
from Hampton, NH
I completed all my data entry for my 2021 taxes by 02/01/2022. The program would not allow me to E-File on 02/02/2022. It indicated that I had to update the program with a download dated 02/03/2022. When I did that, it once again indicated that I could not E-File until another update was applied and that is scheduled for 02/17/2022. My filing is not a complex one which mystifies me, very dissapointed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Low cost and so easy to use!
on February 3, 2022
Posted by: Roldan00
from Texas
This software is excellent value for money. I can file taxes for my whole family for one low cost. It is so easy to use and maximizes my refund. I will use this program indefinitely and you should too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Sloppy program
on February 3, 2022
Posted by: Pepelopez
from Kissimmee Fl
Program is very sloppy and the program admin have done a very poor job
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
won't let me file until at leaste the 17th of feb
on February 1, 2022
Posted by: Bobb82846739482
from spokane, wa
I bought this program to file my taxes early. It won't let me file until a form is updated with no update expected until at least the 17th of february. I was not informed of this before purchasing.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and Easy to Use !
on January 31, 2022
Posted by: R H F
from Twain Harte, CA
Used the H&R Block Tax Software for many years with Excellent Results and Never a Problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have been a customer for over 10 years
on January 30, 2022
Posted by: Bronx Yankee
from Miami, FL
Straightforward, simple to install, was done in less than 20 minutes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy!
on January 29, 2022
Posted by: RB One C
from Cape Coral
I have been doing my own taxes with the help of H&R Block for 4 years. I was scared at first because I always paid someone to do it, but I have a straight forward, no dependents, mortgage and property taxes. There are helpful hints along the way if you are unsure of the question. The following years is even easier since H&B has your info on file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
this is the worst year that i have used H&R
on January 26, 2022
Posted by: Vic Dallas
from Dallas TX
IRS accepting tax forms Jan 24 I still can't send mine in till Feb 3. WHY?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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