Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
AGI question
on March 20, 2022
Posted by: Vespa
from Washington
I used the software to do 2 friends tax returns (3 years to date) This year both were rejected by IRS for FD-32-IND-031-04. Since I have their last years return, I verified the AGI, but the returns are rejected.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT
on March 19, 2022
Posted by: sponge83
I'm so grateful about this product. I recommend this product 100 percent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Basic 2021
on March 19, 2022
Posted by: Jet Jocky
from Kansa City
I've used this program for years; and the results are always successful!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 16, 2022
Posted by: senior goddess1
from Bellingham, WA
We have been using this software for years and glad it is so easy to use and understand. It makes the complex tax laws easy for a lay person.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 15, 2022
Posted by: Jes0817
from Tampa fl
So easy to follow the steps to get taxes done quick and efficiently
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Rejected twice and charged both times
on March 15, 2022
Posted by: SarahO1234
from New Orleans Louisiana
I’m not sure why why the company would charge me twice for a rejected tax document that was auto filled from the year prior’s tax return. It’s insulting to not only pay for the software, but also pay for the filing to be rejected twice.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
THERE IS NO WAY TO TURN THE PROGRAM OFF
on March 15, 2022
Posted by: JACKKOFC
from GULFPORT, FL
I HAVE A MACBOOK AIR BUT WHEN USING THE PROGRAM THERE IS NO PAUSE OR STOP FOR NOW BUTTON,
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Did not get refund indicated on software.
on March 15, 2022
Posted by: Joseycarr
from Tenneessee
I did the taxes for my daughter and her husband and since they had very little income I believed it would be straight forward. The software indicated they would get twice the amount they actually received. Needless to say, this was a real disappointment as they really needed the money!
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock