Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Good choice
on March 25, 2022
Posted by: Soil Doc
from New Hampsire
Having no problem with H&R. Much easier than trying to figure out what IRS wants.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on March 24, 2022
Posted by: GrampAl
from Wilmette IL 60091
I did my Fed and State income taxes in about four hours. I'm coming up on 90 years old.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Software Update blocked e-filing
on March 24, 2022
Posted by: Chilawyer
from Chicago
I have used H&R Block for years with no problem, until now. I started on my return 3 days ago, updated the software at that time. As I was in the middle of e-filing today, an update pop-up stopped the update, demanding that I update before going further. Once I did the update it looked like the e-filing function had stopped, but I can't tell if it completed. I doesn't look like I can start over and I haven't received a confirmation from the IRS.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great features - easy to follow
on March 23, 2022
Posted by: FilingFromAbroad
from Europe
I switched from TurboTax last year. Love the ease of HR Block, features and the follow-ups.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Can't live without it!
on March 22, 2022
Posted by: muskiemama
from La Crosse, Wisconsin
I've been using this program for over twenty years I think. Maybe 30? Early 1990's It used to be called "TaxCut" back in the day. :) Every season it seems to have a couple little bugs but, again, I couldn't live without it. The few times I've needed customer service they've been great. Hard to find that these days. Thank you! Now if we could just get the government to quit screwing around with the tax laws we'd be all set! Thanks again!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Software Error
on March 22, 2022
Posted by: Harriett
from Albuquerque
On the federal return under "credits" the instructions for entering your third stimulus payment as indicated on IRS letter 6475 are wrong resulting in an incorrect stated refund.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
No Review!!!
on March 21, 2022
Posted by: teaslade
from Clearwater, Florida
Something happened. The IRS rejected my e-file return for 2021 tax year. The reason was a totally bogus reason. The reason stated was "Your spouse's prior year adjusted gross income (AGI) doesn't match IRS records." This is a bogus reason because my wife and I always file a joint return. Thus there is only a combined AGI for 2020 and also for 2021. When I e-filed for 2021 today I definitely used the correct 2020 AGI from our 2020 tax return. So why is the IRS thinking that my wife and I filed separate returns last year. Either the IRS has made a mistake or a mistake occurred in our e-file. Now I have to file by paper.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of use.
on March 21, 2022
Posted by: Ardell 28
from Florida
I bought this online and found it to be helpful in taking care of my needs to meet the Tax Issues.
Not a legal representative but managed to get through it.
Not a legal representative but managed to get through it.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock