Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
Still glitches in form 8958
on April 13, 2022
Posted by: drmh9368
from Bossier City, LA
Software works fine for my basic needs. However, there has always been a glitch in form 8958 - Community Property form. The program does not properly import the correct amount that needs to be input. It doubles the amount and then the entry needs to be overridden in order to be completed properly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Very difficult to use this year
on April 13, 2022
Posted by: Cwater
I have never had so many issues with my taxes before this year. The wording was confusing and the helpful hints did not clear up the confusion
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on April 12, 2022
Posted by: mikeyG777
from Washington state
The H&R Block software was seamless. It helped import my investment information. Glad I made the switch from TurboTax a few years ago!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Really love using this System!
on April 12, 2022
Posted by: glyons70
from Jacksonville, FL
Swit!ched from Turbo Tax over 10 years ago & never looked back
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and easy
on April 11, 2022
Posted by: Cut777
from Tenn
Had no problem with this software. The online edition was a no go would not allow me to input my vehicle
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
AGI problem
on April 11, 2022
Posted by: Jim518
from Ohio
I have used this software for several years without a problem. in 2000 and again this year the IRS has rejected my return. Reason, the AGI was wrong. The AGI was right both years. I mailed my return in last year and received a refund serveral months later. I guess I will be mailing it again this year. none of the suggestion worked other than mailing the return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
It’s found an error
on April 11, 2022
Posted by: Herbt
from Washington
It’s sent notice submitted 1040x had error lost a $ 2800.00 refund!!!
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Too complicated
on April 11, 2022
Posted by: Petike
from Budapest
Not very useful for a retired personiving overseas.
You still hung up on state returns. Your app comes up with a warning for not including a state in the return. You should simplify the return for people living overseas and in retirement. Why do I have to go through the same stupid inquiry like a person in their working ages. I'm 78 years old . Make a version that is for retired US citizens living outside the USA.
You still hung up on state returns. Your app comes up with a warning for not including a state in the return. You should simplify the return for people living overseas and in retirement. Why do I have to go through the same stupid inquiry like a person in their working ages. I'm 78 years old . Make a version that is for retired US citizens living outside the USA.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock