Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,634 Reviews)
Open Ratings Snapshot
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,643 out of 6,321
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
1 out of 5
1
I want some compensation
on June 12, 2022
Posted by: ticked off badly
Verified Purchase:Yes
It erased all my input data ( one week’s work as a
result of an update
Cons: Hard to prepare
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on June 12, 2022
Posted by: Joe6750
from Austin TX
Verified Purchase:Yes
Very user friendly with a “check and balance” approach process to help the end-user with accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied First Time User
on June 12, 2022
Posted by: retdbcw
Verified Purchase:Yes
Used this software for the first time this year, because the IRS lost my paper return last year. It was simple and straightforward to use and let me file online immediately -- the best part.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Decent software
on June 12, 2022
Posted by: Barry P C
from Panama city florida
Verified Purchase:Yes
For what i do the software has been more than adequate. I dont buy the delux versions as the info it provides is available free from various sources. But for what i have it works fine. Im sure there is more sophisticated software and to be honest there are some things like long term capital gains it does not track sufficiently for depreciable property but for the cost i believe i get my moneys worth. I simply have other means to address any short comings of the basic software.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
best deal
on June 12, 2022
Posted by: tig25
from LAS VEGAS
Verified Purchase:Yes
easy to use with updated tax policy. need to improve for online and phone help.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worked well for me for years.
on June 12, 2022
Posted by: Asclepias tuberosis
from Seattle
Verified Purchase:Yes
Very convenient, clearly explained and simple to complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Miscalculated child covid credit, no manual entry.
on June 12, 2022
Posted by: Robert near Houston
from Houston
Verified Purchase:Yes
IRS said it miscalculated covid child tax credit. It no longer will let me enter or change a value manually. I have used it for a long time. Do you think you might restore manual entry?
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No help
on June 12, 2022
Posted by: Lumen
Verified Purchase:Yes
H&R got my taxes wrong.IRS came after me for almost $1000. I won't be using them again.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
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