Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
2
Awkward, clunky, buggy
on October 11, 2022
Posted by: Curmudgeon737
from Alameda, CA
Reminds me of some programs ported from MS-DOS to Windows 3.1 by people in a hurry and on a limited budget. There is a single command thread and it is impossible while working on Form B to pull up Form A to check and correlate information. Going back a step often means going back 10. Validation errors point to the wrong field. Attempts to use any PDF pseudo-printer other than the one supplied fail (and this is the only app I know where that happens). Just used electronic filing for the first time, and it is still half-baked.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Not impressed
on September 2, 2022
Posted by: Mike Esswein
from Saint Louis
My tax return keeps getting rejected. Why? Because the tax software says that my 2020 AGI doesn't match the IRS transcripts.Well I looked my transcripts up and they match to the exact dollar. I ven called the iRS and they agreed.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Tax return is missing and payment nt made as direc
on July 30, 2022
Posted by: ed1234567
This return was filed over the e-mail but tax return is missing and taxes were not paid was directed
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Mike112
from Tennessee
Verified Purchase:Yes
Easy to use. Even my 16 year old daughter completed without questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: susan lee
from tn
Verified Purchase:Yes
i bought programs and when my compputer crashed it would not let me load it onmy new computer
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: J L Smith
from Johnston, RI
Verified Purchase:Yes
I've used HRblock for many years while I was working full time. I got laid off after 20 yrs and now had a very different tax situation and as I tried getting through trying to file a SIMPLE return, I found myself so confused that I had bought 3 different packages in order to file, and to boot, I also had to pay for my RI State. That said, I'm not sure if I will utilize HRblock this coming year....
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: The big apple
from Maryville, TN
Verified Purchase:Yes
I have been using H&R Block Basic software for over 20 years. It is very easy to use particularly when you transport the previous years' basic data to the latest tax year. Most of the explanations available for questions you may have are adequate. Filling in data for the current tax year is straightforward and intuitive. The data check before submittal leaves no stone unturned. For these reasons, I keep using it every year.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa
Verified Purchase:Yes
Easy to use. Prior year data is automatically loaded for current return-a great feature.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock