Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
Ease of use
on February 4, 2023
Posted by: HoustonBrimo
from Houston, Texas
As last year, I found it easy to follow the step-by-step instructions. My sole complaint was that I could not figure out who to access a specific form without using the "back."
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 4, 2023
Posted by: JimSA21
from South Africa
I have been using H&R tax software for more than 10 years and have never had an issue. Prompts and questions are easy and you are guided every step through the process. I plan to continue to use this product going forward.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy, Fast, and Accurate!
on February 3, 2023
Posted by: ahotexas
from San Marcos, TX
I was able to download to my computer in minutes and complete and e-file as soon as was available.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy easy to use
on February 3, 2023
Posted by: Shibas1
from Olympia WA
I have bought Hand R Block Tax Basic for over 10 ye3ars. never ever had a issue with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
I use H&R every year
on February 3, 2023
Posted by: napito
from Gulfport, MS
For the first time, this year I had trouble importing last year's return. I had a pdf copy, but I couldn't locate my T-22 file. the pdf downloaded ok but the software said there was no usable information.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
You make filing income tax a breeze
on February 3, 2023
Posted by: Kesgrave
from St Petersburg, FL
I have used your product for several years and never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Buggy W-2 Handling, IRS Will Reject Your e-File
on February 3, 2023
Posted by: JimHRStinks
This is beta software. Picture this scenario. I complete the form, including valid W-2 information, efile it, and the IRS rejects it. What is H&R Block's troubleshooting suggestion? Review all forms with data (manually) for errors and resubmit. So, I look, and the W-2 information on the submitted form shows '0' for W-2 wages. Nothing I do changes the form. So I attempt to upload the same W-2, and that fails because the program is confused by having multiple copies of the W-2 on one page (the way my employer delivered it). So I crop all but one of the W-2 images and upload it to the program. Now, my address shows correctly in the program, but the program insists I hand-modify the address on the form itself. Problem is, the employee city field doesn't accept a city name with blank characters in it, so I have to type in ElizabethCity instead of Elizabeth City. I want a refund, I'm paying for complete, functioning software, not for the privilege of debugging your crap.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Great, as always but with a hiccup
on February 3, 2023
Posted by: rwalters
from Princeton, TX
I have been using this software for, probably, 20 years. As long as I can remember. It is, and has always been great. Unfortunately, there a couple of hiccups this year. Had to wait for an update before filing my return. I didn't mind that too much. The real problem is that I can't print my return. There is some glitch with the way the package sends the return to the printer because it looks like the printed return has been scaled up to a size that won't fit on the page. Everything else on my Mac prints just fine. So, the issue only affects H&R software. I am hoping that they can get this resolved in a timely fashion. I have been able to file my return. I just can't get a printed copy;
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock