Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I've used the product for ten years and although mistakes were made but on my part by imputing the wrong information
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Back button
Verified Purchase:Yes
The structure of the app, income items with deductions is very good. The initial navigation is as well. However when selecting an income or deduction item navigation is confusing. The back button takes you to unexpected screens not the previous screen.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: H R Block 26
Verified Purchase:Yes
We used This Platform Again this past year ! It asks the Questions !
You give the Answers !
You give the Answers !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike1130
from Tallahassee, FL
Verified Purchase:Yes
Been using your software for several years. Find it covers all my needs and is user friendly. Allows you to stop anywhere, search for missing info and resume when ready.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Easy Writer
Verified Purchase:Yes
Year after year, the way to do taxes, stress free!
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: block2025
Verified Purchase:Yes
I get reminders from you and if I buy early I get a discount. Each time I go into it it auto updates, which is good with the latest tax information. I know I buy in Oct-Nov but at least I have it ready to go for the following year and don't have to go to the store to buy it. It is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block Tax Cut before it was bought by H&R Block. I love it. But this year I had trouble loading in forms from one of my Vendors.
It started with one account not completed until May 11th. So, I entered and loaded all my other transactions into the system. When the last account was available, I tried loading it and it took a long time to load and then would error out with a storage error. I tried several times and it would do the same. Then I created a new fresh return with nothing but last year’s information and question until I got to the interest and dividends portion. I loaded this one vendor’s accounts, and it took a long time to load but it did load all my accounts. The problem was the 1099-B of the late account. There were 1556 1099-Bs. And each generated an error for each one. Luckly, it passed the final checks, and I was able to submit my return to the IRS without error.
I would like you guys to figure out a way around this problem for the future software without needing to load a bare return. This could also be a problem here if there were too many 1099-Bs to be inported.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The best thing about H&R is that the basic version handles MLP K-1 forms.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock