I have used this software for years and never had a problem. I did have a question one year and A H & R Block Representative answered my question and provided invaluable guidance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Been using H&R Block Software for several years. Overall it's a good software program. There are some quirks that are annoying, such as asking to change screen resolution and open readme every time it opens. Deciphering errors detected in accuracy check is sometimes confusing. It works well and gets the job done.