Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
3
Very easy to use but some issues
on March 15, 2023
Posted by: Davey J
I couldn’t download information from Charles Schwab so I had to input manually.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pick a nick Mick
from Palmetto FL
Verified Purchase:Yes
Solid product, got the job done. Only disappointment was trying to take a casualty loss from Hurricane Ian. Had to chase down the FEMA #, and get together the receipts for the work and only after putting in the information and closing out did I find out I saved nothing since the damage did not exceed 10% of AGI. Would have been nice to know that when I opened the form, not after all the hassle of getting the information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pahrump, NV
Verified Purchase:Yes
Have used HR Block tax software for 15 years without a problem during or after. Very easy to transfer date from previous years return as a starting point for current year's effort..
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Satisfied 2
Verified Purchase:Yes
Easy to use with clear questions and explanations and online help. I only wish it also had state filing for the price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville Al
Verified Purchase:Yes
Easy to use program and covers everything I need. Price is reasonable and cheaper than turbo tax. Been using this for years and has never failed to deliver.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston. TX
Verified Purchase:Yes
H&R Block software used to be easier to use with basic terminology and I felt confident that my taxes were done correctly. This/s year's model is a little more difficult to navigate and harder to understand.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Miserable experience.
on March 14, 2023
Posted by: angryuser2
from New Mexico
It was a total mess. Rejected my return because of H&R Block software error, then the instructions for downloading the fix did not work. Apparently the fix was downloaded without telling the victims. Rotten service!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: jimbobNC
from NC
Verified Purchase:Yes
Basic software contained all IRS forms needed and software directed me through entering income and deduction figures that end up on the forms. Software allowed for partial charitable distributions from IRA and adjusting the cost basis for a stock sell. Was able to view the resulting entries on the IRS forms. Of course, there were review and accuracy checks.
The only variation from manually completing a paper return was software directed me to use O (other) for one explanation where paper instructions had additional specific codes. No problem, the result was the same.
The only variation from manually completing a paper return was software directed me to use O (other) for one explanation where paper instructions had additional specific codes. No problem, the result was the same.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock