Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: jrrm
Verified Purchase:Yes
I have used this solfware for many years and have always been satisfied with it. I will recommend if asked..
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave243
Verified Purchase:Yes
Importing the previous return was quick and easy, and simplified the filing process for 2025 return.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking the time to share your rating! We're happy to see you had a great experience. We truly appreciate your business and look forward to supporting you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston TX
Verified Purchase:Yes
Product would be better if worksheet that calculates dividend tax was included for print.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Sharsha
from Hobe Sound FL
Verified Purchase:Yes
Easy to complete and explanations are detailed without being unable to understand.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
No Problems with 2025 Tax Software
on April 4, 2026
Posted by: 2025 Federal Taxes
from Roswell, GA
I have used H&R Block tax software for several years and have never had any problems. I am well satisfied with the ease of use and value of this software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: UtahGale
from Clermont Floriday
Verified Purchase:Yes
Generally the software was easier to use than last time. I have only one comment. I forgot to fill-in one required field and did not know it until the very end when I was told that it was missing. It would have been nice if the software had told me that before I left the section. Either that or give me a link to return to that section. Instead I had to search through the actual form to find the item.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waco, TX
Verified Purchase:Yes
I have used H&R Block tax software for years now. They do a good job. This year I was very disappointed that I had to wait to file my tax return because the software kept saying it needed to update a particular form that I needed. I would check back when it suggested the fix would be completed only to get a new check back date. It did get fixed and I did get my return. I do plan to use the software from them again next year and hope for better results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RnR26
Verified Purchase:Yes
I use H&R Block tax software each year, and each year, the software has gotten better at finding every applicable and reportable aspect of my taxes. And, when I need clarity on something, there are plenty of tick-boxes for getting helpful information.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock