We downloaded the software and did our taxes. Not only did they walk us through the entire process, when we found an errror that we made, the software took us back so that we could correct it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Been using this software since it was called Kiplinger Tax Cut - yes many years! It seems to handle virtually every tax scenario. I own a business and use all the schedules (except F) along with multiple forms and never run across anything beyond its capability. Everything is very easy to use and allows easy navigation (bypassing the interview mode) to input information as it comes in.
I buy this every year. I seem to need to wait until February to file because the irs won't accept it until after feb 2 . Before i could file starting in January but the irs has gotten slower.
Not quite as explanatory as the TurboTax, but explanations are available if you look for them. The W-2 import utility currently (2/2/24) has a bud that move Types and their dollar amounts from field 14 to field 12. This may not be a big problem for most, but the K type (becomes a Golden Umbrella) makes the dollar amount taxable and currently the software taxes that amount at 100%.