Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Worked Out Well
on February 5, 2024
Posted by: Smitty5621
Had some trouble finding error, site a little difficult to navigate at times, but worked out well in the end.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Make things faster for standard deduction users!
on February 5, 2024
Posted by: LesK1
from Oxnard, CA
If I know I want to take the standard deduction, offer that option first in a plainly visible checkbox, instead of having to go through the whole itemized deduction section only to have the program tell me the standard deduction appears right for me.
Also had trouble installing new required PDF995 software. Finally got it to work.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Was able to complete with some technical help.
on February 5, 2024
Posted by: madjack56
from Rio Rancho, NM
The program needs to be a little more user friendly for folks with limited technical skills
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
2023 return
on February 5, 2024
Posted by: Ron thats my only name
from Tacoma, WA
It helps it helps it helps it helps there, is that enough characters?
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Only one minor problem
on February 5, 2024
Posted by: CJ2023
from Custer,Wa
Yesterday I E-filed my 2023 taxes. This morning I got an E-mail saying the return had been rejected. When I read the instructions for fixing the error I find that I had not entered last (2002) years PIN for my Spouse. I never saw a form or request to do so. I used H&R Block software last year so I am concerned why this information was not transferred over. Is there some that needs to be addressed?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very user friendly
on February 5, 2024
Posted by: Rho11711
from Pensacola Fl
I have used this program over 30 years. I love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and follow. Very efficient.
on February 4, 2024
Posted by: Jim941
from Florida
I have used this tax package for several years and have always been happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
RMD issue
on February 3, 2024
Posted by: Halvey
from Alvn, TX
Last year's program, 2022, regarding RMD simply asked the RMD amount and what was distributed - simple. Now it's mixed up with other matters during the 'corrective window'.
Confused me. Entered amounts in the wrong block & was shocked that I had a big penalty. Got it straight eventually. Those issues should be separated!
Confused me. Entered amounts in the wrong block & was shocked that I had a big penalty. Got it straight eventually. Those issues should be separated!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock