Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Always a great choice for tax software!
on February 20, 2024
Posted by: Anonymous
from Jackson TN
I have used H & R Block software for several years now and have found it a robust yet easy solution for use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
5
used for many years
on February 19, 2024
Posted by: me2024
from chicago
i am very satisfied with the program. it is easy to use and feedback from IRS is quick.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
Good if you can get it downloaded
on February 16, 2024
Posted by: JaySS
from MI
Good tax program , however downloading could be a lot easier. When you buy it in a store they give you a specific link to go to to download. Well if you dont put it in your address bar forget about finding it in a general search which many people probaby do. No way to find it even on their offical site which is very strange and inconvienent. You would think on thier official site there would be all the links you need or at very least a page to activate your software you already purchased. Easy fix right? Well guess they havent thought of that simple fix that would answer so many people questions. Most of the problems and questions people have is that simple problem. At least a statement telling people this seeing many are not that computer savey.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Late updates
on February 16, 2024
Posted by: Sleepless in Puyallup
from Puyallup, WA
The update I needed to file my taxes was not released until 2/16. I could have filed 2 weeks sooner if they'd had their program up to date. This is the first year I've run into this problem but it was frustrating enough to make me think twice next year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 15, 2024
Posted by: Muniz10909
from Dallas, Tx
I have been using HR Block tax software for several years and it is so easy to use since they are able to retrieve data from last years to help complete this year's.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent software.
on February 14, 2024
Posted by: Old Cajun
from Louisiana
I've been using this software for several years and I've been very pleased with it. It has easy step by step input and every form I need is automatically completed. I plan on using it again in the future.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 12, 2024
Posted by: Papaslacker
from Panama City, Fl
This is the program I've used for 7 years or so. I'll use it next year again
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Fault
on February 12, 2024
Posted by: David B3010
from Houston
I tried downloading from Fidelity. When I tried to download. A screen came up press continue. Which I did nothing changed. I downloaded manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock