Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Great Product
on March 2, 2024
Posted by: TampaJim46
from Tampa, Fl
I have been using H&R Block tax software for many years and would not use anything else. Great second set of eyes for all the minor errors I often make.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
used for years/will keep on using
on March 1, 2024
Posted by: tacoma narrows
from washington
got this about 3 months ago and waited for new year to start to use the product, wanted to get some my 1099, other items
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use
on March 1, 2024
Posted by: Rothy
from PA
Using H R Block for many years. find it to very user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of understanding
on February 29, 2024
Posted by: Marlie4
from Virginia
Most of the questions were easy to understand, but some weren't.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on February 29, 2024
Posted by: RC retread
from Texas
I've used this program for many years and it remains thorough, intuitive, easy to use, cost effective - it just remains an excellent product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
No problems, as always
on February 28, 2024
Posted by: Gene1800
from Spring City, TN
I have used H&R Block software for over 15 years and have never had a problem!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Two years in a row and very satisfied
on February 24, 2024
Posted by: RUSTYGEE
from OCALA, FL
This is the second year in a row that I have used the downloaded version of H&R Block to prepare our taxes. It was very easy because much information was "pulled in" from last years return saving me time of needing to enter info. With not having to pay a state income tax, I was able to only buy only the Fed return and not need the state. I will be using this download nest year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
more difficult to use than turbo tax
on February 23, 2024
Posted by: doglot
from AK
I used this for the first time. It was a little more difficult to use than turbo tax. The writing was smaller which made it more difficult to read. In the end it worked fine.
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock