Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Two returns
Verified Purchase:Yes
It was very easy to use and I was able to do my taxes as well as my wifes'
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have purchased this product for several years and am pleased with the quality and ease of use when filing my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RJSOmaha
from Omaha, NE
Verified Purchase:Yes
I like the low price of the software, and the electronic filing is quick and trustworthy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Termite
from FL.
Verified Purchase:Yes
This is my third year using H&R Blok, and I am very pleased with the program.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Did its job
on April 7, 2026
Posted by: MarcLec
from Cadiz, Ky
The software is very intuitive and flags potential errors before filing.
My biggest gripe is that it imported the incorrect value for the previous year AGI, so glad I double checked.
No idea how this simple error could have happened
My biggest gripe is that it imported the incorrect value for the previous year AGI, so glad I double checked.
No idea how this simple error could have happened
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy to use and accurate. I have been using this for 10 years. The basic version does businesses, stocks, and more. Fantastic!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Paul, Mn
Verified Purchase:Yes
In the past it's always worked great, but this year downloading forms from my broker hasn't worked all tax season. I even spent a good long time on the phone with their support folks a month or so back, and at the end of it their answer was we know it's not working, we're working on fixing it, and you can just manually enter the info. I tried it again over the weekend and it's STILL not working - which seems a little ridiculous with a week before filing is due.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
An Easier Way of Dealing with the Annual Ordeal !
on April 6, 2026
Posted by: Anonymous
from Ocala Fl.
Verified Purchase:Yes
I noticed a few changes in procedures from previous years,but nothing that I couldn’t deal with.
In all, good job!
In all, good job!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock