Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Pam I
from Las Vegas
Verified Purchase:Yes
This is my 10th year using this software and its always easy to use and e-file. Only issue this year was the many delays filing since I had an EV credit and the IRS was not accepting the return until 3/22/24.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ro87
from Texas
Verified Purchase:Yes
The program was easy to use and I found the help info cleared any questions I came up with.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
1
I had to file two amended returns
on April 25, 2024
Posted by: Lisa1959
from Hawaii
It downloaded my brokerage documents incorrectly
If doesn't do all state forms
If doesn't do all state forms
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PBCMike
from Palm Beach, fl
Verified Purchase:Yes
The program is easy to follow, but with program updates still being distributed through April, how do you know if you are safe to file your return in February?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pkrishna
from Orem, UT
Verified Purchase:Yes
I have been using H & R block for about 15 years. I am really familiar with it. I would suggestthat H & R block support importing dividend/sale data from more institutions. Example - Wells Fargo Advisors, Steward Partners
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: UPinSAC
Verified Purchase:Yes
I have been using H&R tax software for many years and have found it to be very easy to use. One of the best features is that it will automatically transfer your personal information from the prior year to the current year (as long as you use the same computer). It also calculates the ages of your children and will adjust any credits accordingly. I highly recommend to anyone with any level of expertise.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: doodleflute
Verified Purchase:Yes
I have used this software for over 10 years and its ability to recall the last year/s data makes doing the new year really easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mary2020
from Woodinville,WA
Verified Purchase:Yes
Works go. Don’t like you have to pay more for an extension to be E-Filed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock