Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: RJS 86
from PITTSBURGH, PA
Verified Purchase:Yes
I HAVE USED THIS BASIC SOFTWARE FOR SEVERAL YEARS AND HAVE BEEN VERY SATISFIED WITH THE RESULTS EACH AND EVERY YEAR.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DonTax
from Vancouver, WA
Verified Purchase:Yes
I have used it for many years and never had a problem.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: David 6234
from Louisiana
Verified Purchase:Yes
Seems I inadvertently selected the clean vehicle credit form 8936. No data was entered and at the end of return was receiving messages that if data not entered the return would likely be rejected. I figured out what happened but was not able to delete the 8936 and/or 8936 schedule A forms. Tried to no avail, I had to give up on the return and start a new one from scratch. What a pain!! Don't understand that when you are in the form section and you have the option to delete the form it doesn't work. A problem with just the 8936 or is this a bigger issue with deleting any selected form?
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John132313898989898989898
from Saint Paul, MN
Verified Purchase:Yes
I have used H&R software most years for over two decades. Always reliable, easy to use interview and understandable help.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: moe3
from Reading, PA
Verified Purchase:Yes
Software powerful enough to handle many issues. I have some tax knowledge and find I can handle a lot of issues with basic software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill 75
Verified Purchase:Yes
I have used H&R Block software for the last 6 years. I would use no other product out there.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jojormkg
from Texas
Verified Purchase:Yes
We just received a bill from the IRS stating we owe a penalty plus interest on our 2023 return. The software did not calculate this.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Steele123
from Nh
Verified Purchase:Yes
I have used H&R for years; always completely satisfied
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock