I have used the product for many years and this year for whatever reason would not log in and connect when it was time to register. I had to go through the process of entering all of my taxes in again with another company, however, at the very last minute the initial expense went through.
I have used H&R Block's tax prep for a couple of years and it makes life so easy when filing taxes. I really liked that. I didn't have to worry about what to put in because it was very self-explanatory. I was ale to do our taxes in one sitting. The fact that I could e-file was great as well.