Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,634 Reviews)
Rating breakdown 13,634 reviews
5 Stars
9,958
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,321)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Rodcw
Verified Purchase:Yes
I think this is my 5th year using HR Block over Turbo
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Juice54
from Espanola, New Mexico
Verified Purchase:Yes
I have used this software for years because it is easy to use and up to 5 e-files are included. Great value for a great software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tereasa446848R
from Greenwood, AR
Verified Purchase:Yes
Started one from scratch and the next year took literally minutes with everything imported. Great feature.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cauche
from Shamokin, PA
Verified Purchase:Yes
It did the job, mostly. It calculated a penalty that was greater than it should have been, and the directions could have been clearer.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: alwysfrreal
Verified Purchase:Yes
This software makes doing your taxes a breeze! It guides you through the process, step by step!! I've been very happy using the software every year! No problems at all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMD2024
from Toulon, France
Verified Purchase:Yes
I was disappointed by the problems linked to foreign addresses management leading to inability to efile at the last step
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hewolf47
from Lake Helen, Fl
Verified Purchase:Yes
I have used this program for many years. It is easy to use and I think I maxinize my return.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Krm2025
from Fredericksburg, TX
Verified Purchase:Yes
I’ve used this product for several years now and find it effective & easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock