Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Frog Prince
from Las vegas
Verified Purchase:Yes
I buy it every year so I can import last year’s data
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nick_Named
from Jacksonville, FL
Verified Purchase:Yes
I have been using H&R Basic tax software for the last 5 years. It seems to be enhanced to be easier to use, with better help each year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 8836
from Connecticut
Verified Purchase:Yes
Tax software, easy to use, ive used since been created.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill USAF
from Port Richey, Florica
Verified Purchase:Yes
I have used H&R for over 10 years, including starting with CD hard copy. Downloading the software now, mostly due to no CD drive. It's easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Arby48
from Valrico, FL
Verified Purchase:Yes
The program forgot to mention about the deductibility of interest on second mortgages. This and a poor medical expenses interface cost me more than I would have paid.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aaaaaaaaaaaaaaaaaaa aaaaa
from FL
Verified Purchase:Yes
I have been using H&R Software for years. Great tool for us
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jim captain
from Sebastian Florida
Verified Purchase:Yes
I have used this from the time it was called “Tax Cut”. Never had a problem. Great every time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: even your survey sux
Verified Purchase:Yes
Waited till the last minute and when I tried to file electronically, I guess your server was bogged down so I had to mail it in
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock