Most unfriendly software I have ever used. I tell you this every year, but, you don't fix
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Bought this the year Turbo Tax got rid of free. I have not had a bad year with this software. Everything is simple and easy to use. Had a couple of returns get rejected. This walked me thru what I needed to do to fix it. Love it, will keep using it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used H&R Block's tax programs for many years, at first the Deluxe version, now the Basic version. They have always been easy to use, and I have not had any problems with either version.