Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
3 out of 5
3
Audited and Refund Delayed.
on May 25, 2024
Posted by: R1988L
from San Antonio, Texas
Verified Purchase:Yes
The return was audited and the refund was issued two months later, unchanged and without explanation. Support was very good.
Pros: Easy to import documents
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Social Media TeamH&R BlockMay 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Software
on May 25, 2024
Posted by: RDeinert1
from Utah, USA
Verified Purchase:Yes
I’ve used this tax software for many years. It is simple to use and I feel confidence in its accuracy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too expensive. Need the IRS to prepare free!
on May 25, 2024
Posted by: FreeFileAdvocate
from Ecuador
Verified Purchase:Yes
The IRS should prepare simple returns using readily available 1099 information for free as is done in other countries.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media DepartmentMay 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Covers Everything
on May 25, 2024
Posted by: sun3shine2000
from Lynchburg, Ohio
Verified Purchase:Yes
This program is so easy to use and explains everything you need to know!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
good value
on May 25, 2024
Posted by: mac5010
from Florida
Verified Purchase:Yes
easy to use. easy to move around from one topic to another.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Tax Time
on May 25, 2024
Posted by: u r took
from College Station,TX
Verified Purchase:Yes
Bought this a while ago an everything worked out good. Some parts are confusing especially the schedule e. You can figure it out though.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Nearly perfect!!!
on May 25, 2024
Posted by: BHS65
from Youngsville, LA
Verified Purchase:Yes
About as easy as it gets. The program walks you through everything so you become the expert. The only improvement I would suggest is to make the 1099 input for oil & gas royalties less cumbersome. Otherwise, great program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on May 25, 2024
Posted by: jordan25
from CO
Verified Purchase:Yes
I've used H&R Block software for several years with great results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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