Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: CaptainJim
from Atlanta Georgia
Verified Purchase:Yes
I have been using the H&R Block tax software since 2004, and find it very easy to use. For a "non-tax" person the examples and explanations are very good. It is easy to go back and forth in the various forms, and get everything correct to file properly
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blu marlon
from Fl
Verified Purchase:Yes
The software is easy to use and efficient. I would like more information as I go step by step to be clear what part of the return I am working on and what tax code is applicable. Before starting, a checklist of documents and sequence of entry would be helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mattha
from Washington state
Verified Purchase:Yes
The ease of using the H&R tax download is what I like best.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Geenpolk
Verified Purchase:Yes
Straight forward. Good navigation. Not to much interference or pop ups.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Trichot
from Spokane, WA
Verified Purchase:Yes
I've used H & R Block software for the last 15 years. (Even when it was named Tax Cut.) I have become the 'go to guy' in our family for tax preparation over that time. It has never disappointed me in all the times I've used it. Support for the rare occasions when I was challenged by the IRS has been fantastic.
no problems and no worries. You guys are the 'bomb'.
no problems and no worries. You guys are the 'bomb'.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pat L H
from Louisville KY
Verified Purchase:Yes
I bought if because of the price as a retired tax preparer it is more than adequate for me.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LK719
from Coburn, PA
Verified Purchase:Yes
Does everything I need, but sometimes confusing to follow tutorials. Verification/final review process is somewhat user hostile, and one gets stuck in a loop because you don't know what the program is looking for to resolve the issue/deficiency for e-filing.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Frustrated1971
from Blandon, PA
Verified Purchase:Yes
I was able to complete federal tax returns for myself, my sons and a granddaughter. It was pretty easy to use although I wasn't able to transfer a prior years return from an alternate software so I had to start from scratch.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock