Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: LilDee
Verified Purchase:Yes
My first year in healthcare marketplace. The software wizard misguided me to applying premiums for the entire year, which was not applicable to my situation. IRS had to set me straight.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RandinWiltonManors
Verified Purchase:Yes
The updates came this year in time so I was able to complete my taxes in early February and got my refund in less than 10 days.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ztmjok
from OH, US
Verified Purchase:Yes
My laptop running Windows 10 will not support Windows 11. When support for 10 stops, I'll change over completely to Linux. Done with Microsoft. Please make a version of your tax software for Linux.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jejuda40
from Plymouth, MA
Verified Purchase:Yes
This software was so easy to use. Especially when you used it the previous year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TN Pop
from Tennessee
Verified Purchase:Yes
H&R makes the dreaded chore of "doing the taxes" quick & simple.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DCST
from Decatur, Tx
Verified Purchase:Yes
I am an accountant and this software is user friendly.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: StupidNickNameRequirement
from Vero Beach, Florida
Verified Purchase:Yes
I've been using H&R Basic Softwarefor years - handles everything - even my apartmenr rentals - easy to use - you do need to know a little about your finances but that is true for all tax software - highly recommend - value is better than Excellent
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: HarryE
from Fort Worth, TX
Verified Purchase:Yes
I have used your software for years and normally I have been very pleased until this years taxes 2023. A new form 1099C entry instructions was NOT clear and confusing. I had to go to the IRS Website to understand the 1099C requirements.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock