Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Used over 10 years, ease of use
on February 3, 2025
Posted by: bcool
from graham
I've used this software over the last 10 years, I had most of the info organized (mortgage stats, income stats), about 3 hours total maybe. Downloaded tax software, input data thru the software Q&A style and submited. As stated 3 hours total, ! hr download, data input and and sent to efile IRS. IRS accepted and half hour accepted, now it is in the IRS waiting game, last year it took 3 weeks. Less than 40 bucks, 3 hrs, can't be beat, I know the software and did not want to learn the so called "fre" well worth the 40 bucks, 10 yrs in a row winner
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, the program was very helpful. I had one problem trying to understand where to claim my sales tax for Texas but made a phone call and the agent guided me to the correct place with no problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
At the start it ask if I used H7R Block well I did , but I had to get a new computer and was not able to transfer all my data/ some of the question should asked me to input but it did not., Litke the sender of my retirement checks, then it said I did not have their right id , like last year, Should have said no prior year.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!