Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Lubbock
Verified Purchase:Yes
Many of the fields were unnecessary, made simple return more complicated
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: revtom58
from Ocala, FL
Verified Purchase:Yes
I have used H&R Block for the last few years. It is easy to download and it imports data easily. It walks you through all you need.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TripleR
from Kerrville Texas
Verified Purchase:Yes
For years I’ve always used Intuit Turbo Tax but decided to switch for the 2024 tax year and I’m so glad that I did as my husband and I will be receiving the biggest refund we’ve ever had in our 31 years of filing our federal income tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!!
on February 3, 2025
Posted by: Tazman 25
from The Villages, Florida
Purchased on line and transfer last year data and comp my federal return with ease. Electronic mailing was very easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Basic 2024 worked for us, we are retired.
on February 3, 2025
Posted by: Anonymous
Verified Purchase:Yes
We need to get the updates sooner. The basic works for us, my returned money is on it's way to my bank.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Gman 78408
Verified Purchase:Yes
Much better this year. Last year I went to file and had to wait for updates.
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mabell3368
from Knoxville, TN
Verified Purchase:Yes
I have used H7R Block for several years and find it easy to gather all the information I need to submit my return. By the time I finish I can rest assured that the forms are complete and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Straz
from Florida
Verified Purchase:Yes
Using H&R for years now and can't beat the price and ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock