Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Norwalk, Ohio
Verified Purchase:Yes
I used your 2023 software and really liked it for its ease of use. So found that your 2024 software was just as good.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyoming
Verified Purchase:Yes
I have used H&R block software even before it was H&R block software, It has worked fr me perfectly over the years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I have been using the H & R Block program for several years and have always been satisfied with the product .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MFC Mom
from Orlando, Fl
Verified Purchase:Yes
I have used H&R Block tax programs for years now and feel 100% safe with their software
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cayron1
from Austin texas
Verified Purchase:Yes
I have purchased the basic version each year for some reason this year automatic updates does not work I have to go through the HR update center which is annoying. The product is good and more than adequate for my needs no complaints there free e filing a bonus overall good just had a rogue download re automated updates.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Better than good
Verified Purchase:Yes
I bought this product a week ago and just like the last 5 years I am super satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: geardup73
from Akron, OH
Verified Purchase:Yes
I spent the money to purchase the software and submit both federal and state returns. However, the federal return was rejected. I no issues filing with the IRS efile software.
Cons: Time consuming
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lbartl1974
from Texas
Verified Purchase:Yes
You have over price your basic software, almost double the price of last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock