Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Concrete Dan
Verified Purchase:Yes
I used Taxact for several years, then Turbotax for a couple years and now after using H&RBlock for the last two, I can now say HRBs product is superior. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GDB2
from Kentucky
Verified Purchase:Yes
It worked great and guidedme through the whole process!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob 2700
from florida
Verified Purchase:Yes
I have been using your tax software for many years. i am very happy with it thou I do not like the large cost increase this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1
2023 file used as reference not original one
on February 13, 2025
Posted by: oldtymer
Verified Purchase:Yes
2024 tax rejected, problem with H&R program, need assistance quickly
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
It did everything as promised. I am very satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tn
Verified Purchase:Yes
Have been using for over ten years. Best feature is the software populating data from previous years. Just leaves me to plug in current numbers along with minor updates and I am finished.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob6325
Verified Purchase:Yes
I find the software easy to use, however, when I was asked to import 1099 forms the software did import the 1099's, however, it also imported the Dividends, interest earnings and stock transactions without informing me of the import. When I got to the "import DIV" the software also imported the 1099's again as well as the interest and stock data. When I got to the import of interest, the system again imported all of the data again. I had to go back over the multiple forms and delete the second and third import of the same data. This was quite confusing.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Team, February 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have purchased Block for many years. I'm satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock