Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: jduf
Verified Purchase:Yes
I have been using this software for years and I happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from seattle
Verified Purchase:Yes
no where did i find child tax credit it did not shown up
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tumwater, WA
Verified Purchase:Yes
I continue to buy H&R Block tax software - Basic Edition. Have been for many years. No complaints so far. The price is reasonable. I've always felt confident that it is asking the right questions and my taxes have been done correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I have been using H&R Block tax software for years. I have been very satisfied using it to complete my Federal taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Disappointed that 2025 Basic software doubled in price from previous years, but this version is so much easier to use than the FREE online version. This version uses results from previous years to prompt for current year data. If nothing other than amounts have changed, then it is possible to do your tax return in less than 1 hour. The interview format used is the best.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It's easy to transfer prior year's returns and is fairly simple to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Bought this 2 weeks ago, installed and did my taxes with ease. Love the way it asks you everything you need to get them done.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Quick, simple and concise. Good documentation and help information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock