Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: purplespider
Verified Purchase:Yes
There was not enough blocks to add all of my estimated tax payments for 2024. When I tried to get help on how I could get more blocks to make entries, nobody was able to help me. This was very disappointing. It would be great if you could fix your program for people that need more block entries. You should have the ability to tab and create more blocks for additional entries.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tx
Verified Purchase:Yes
I was amazed how quickly I was able to get my tax return done.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Keithntip
Verified Purchase:Yes
I’ve been using this software for years and have never been disappointed
Response from HRBlockBy Corrina, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Works for me. Buy this program every year and have been completely satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tex1345
Verified Purchase:Yes
I have used this product for over 10 years. I have been very satisfied with ease of use and the constant checking to verify everything i correct.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from tampa fl
Verified Purchase:Yes
down loaded very easy . did my taxes quickly no problem . using hr for many years
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Used H&R Block tax software for years (all the way back to Kiplinger's) and have always found it to be accurate and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joey Flood
from New Port Richey, Fl
Verified Purchase:Yes
While the software was new for me, I found it friendly enough and a great value. I complete taxes for several family members each year and the process was simple. I had two rejections when filed but the errors were mine and filing an amended return was easy once the corrections were made.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock