Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: MO43
from Missouri
Verified Purchase:Yes
We have used H & R Block for many years and are confident our returns are accurate. The only concern is the cost to do a state filing. It seems high especially with a filing fee added and so far there is no offer of early discount. Overall, the software is easy to use and understand. Having the ability to get help if needed is a bonus.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
have been using many years. it really helps that you can recover from the previous years information. i use the state of ohio program for state taxes. i ppreciate how much easier your software is to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: marvarae
from florida
Verified Purchase:Yes
I am almost 88 years old and my kids really appreciate that i can do our taxes so they dont have to. You make it so easy by bringing forth last year’s info every year so I know what forms are needed. This year it was accepted by IRS within two hours after submission.
THANKS for a GREAT product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: sharm
from Rockwall, Tx
Verified Purchase:Yes
I have used H&R Block basic for several years. I love how easy it is to file taxes through this program.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LDSss
Verified Purchase:Yes
Too expensive for my wife and me as a retired couple with only source of income is social security and OPM annuity. Cost more than double last year.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ky
Verified Purchase:Yes
I have been using H & R for years with no problems.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jt is my nick name
from Western PA
Verified Purchase:Yes
I've used H&R tax software for a few years and like it very much.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: osmaru
Verified Purchase:Yes
Used this software for many years, always with excellent results. Easy to use, easy to file.
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock