Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Chronoman
from Colorado
Verified Purchase:Yes
I've used a Block for several years. It's a great product.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Cloud, FL
Verified Purchase:Yes
I use it every year - it automatically imports prior years tax submission information needed to begin the new filing. Intuitive to use and performs quality audit prior to finalizing document to be submitted to IRS.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great, Except For One Major Flaw... IRA/401K RMDs
on March 7, 2025
Posted by: Richard699
from PA
Verified Purchase:Yes
I did my taxes last week and everything went smoothly except for one area.
Last year I had no problems in the area of 401K and IRA RMDs. This year, however, you changed the software in this area and I was ready to scream at how you made something which should have been simple, just to say that I took my RMDs, astonishingly complicated and confusing. I re-answered your confusing questions multiple times 'til I at least showed no penalty. But then at the end, during the final review process, I had to edit the final form to get the entries into the right places, which they weren't from trying to answer your confusing questions.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: abcdev
Verified Purchase:Yes
transfered last year seamlessly and was very user friendly
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: doodleflute
Verified Purchase:Yes
I have used this program for over 20 years and it continues to do a great job for me.
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh pa
Verified Purchase:Yes
I have been using H&R Block software for many years. Always easy to prepare and file taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FranB
from Rockledge FL
Verified Purchase:Yes
The question about RMDs taken after year end was difficult to answer correctly. It took me a while to get rid of the penalty. Many users not familiar with the program could be confused. I worked for HRB for many years and am familiar with this program and it still took me a long time to figure it out.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from decatur tx
Verified Purchase:Yes
Its the only one you need to get the job done right he first time...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock