Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Schooner
Verified Purchase:Yes
Worked fine. IRS accepted it. Thanks for a great program.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Defuniak Springs, FL
Verified Purchase:Yes
Works the same as competitors software. Some things could be more clear, such as in the area where it addresses income not the same each quarter
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: jrrm
from North Carolina
Verified Purchase:Yes
I've been using this software for many years and have always been satisfied. It is easy to use and serves my purposes well.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bertha 31
from El Paso Texas
Verified Purchase:Yes
I have been using H&R for many years now it's easy to use and very understandable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
I have been using this software for several years and it has always provide me with
a top-notch experience. I had to respond to an IRS deficiency letter one year when I had made a
mistake in my return. The local office immediately understood my problem, completed the correct form
for me and solved my issue at no cost.
a top-notch experience. I had to respond to an IRS deficiency letter one year when I had made a
mistake in my return. The local office immediately understood my problem, completed the correct form
for me and solved my issue at no cost.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: BobJamie
from State College Area
Verified Purchase:Yes
Completed one of three Federal filings - software worked great
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: OztheMan
from Melbourne, FL
Verified Purchase:Yes
The software is very easy to use. Lots of helpful hints throughout the process. We've used this software for some years now ... would highly recommend.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Woody22
from The Villages, fl
Verified Purchase:Yes
I have used H&H Block software to file my taxes for many years and I'm never disappointed. Easy to download and use and fairly priced.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock