Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Hershey82
Verified Purchase:Yes
I have used H&R Block tax software for more than 7 years and found it to be helpful and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LeslieB2329
from Texas
Verified Purchase:Yes
I got my refund really quickly. The software didn’t let me leave anything out. I appreciated that.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cjbblues
from Punta Gorda, FL
Verified Purchase:Yes
I believe that this product works well. I would pay to go to someone in person if I could afford it. I’m not very happy that it’s gotten as expensive as it is.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tom12369
from Tampa, FL
Verified Purchase:Yes
Been a customer for years, love it!
Always great backup information to guide you if you have questions.
Wish you sold a desktop version of Form 990 for charitable organizations..
Always great backup information to guide you if you have questions.
Wish you sold a desktop version of Form 990 for charitable organizations..
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
It seems it has everything you need for a simple t
on March 13, 2025
Posted by: ok33
from La Vergne TN
Verified Purchase:Yes
I have had very good results with this product. It is worth getting.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RickUSCG
from Tampa Fl
Verified Purchase:Yes
Easy to use. Able to imported previous tax year info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GM632
Verified Purchase:Yes
I'm having issues with the software correctly calculating depreciation on a primarily business vehicle and there's no support for that
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Program got stuck on the idea that I didn't receive SSI. Had to force it from the section to find possible errors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock